Estimates and pricing
The prices shown on this website are starting points, not final quotes. What a job actually costs depends on things like the size of the property, the condition it is in, the scope of work you ask for and any specific cleaning needs.
Asking for an estimate puts you under no obligation. You are free to think about it, ask us questions, or decide not to go ahead.
We will give you a clear price before we start. If we find that the work needs a price different from the one we first discussed, we will talk to you about it before we do the chargeable work — see 'Changes to the job' below.
Booking and payment
Payment is due the same day, once we have finished the cleaning.
We accept:
- Cash
- Zelle
- Cash App
We do not ask for a deposit to book a cleaning.
Cancellations and rescheduling
If you need to cancel a cleaning, we ask for at least three days' notice so we can offer the slot to someone else. We do not charge a cancellation fee.
If you need to move a cleaning to another day, get in touch as soon as you can and we will find a new time. There is no rescheduling fee.
Getting into the property
Please make sure we can get into the property at the time your cleaning is booked. How you do that is up to you — being there to let us in, leaving a key, or giving us a code all work.
If we arrive and cannot get in, we will try to reach you. If we still cannot get access and the cleaning cannot go ahead, a $50 lockout fee may apply.
Getting ready for us
A couple of things help the visit go smoothly, and in some cases we need them in order to work at all.
Pets: please settle or secure any animals as needed, so our team can work safely and without being interrupted. We are not asking you to rehome the cat for the afternoon — just to think about where everyone will be while we work.
Water and electricity: the property needs working running water and electricity available when we need them. If they are not, there is a good chance we will not be able to finish — and in some cases not able to start.
Supplies and equipment
We normally bring our own cleaning supplies and equipment, so you do not need to provide anything.
If you have particular products you would like us to use, or surfaces and sensitivities we should know about, tell us when you ask for your estimate and we will plan around it.
Changes to the job
If you ask for work beyond what we originally discussed, it may change the price.
When that happens we will talk to you about the new price first, and only carry out the extra chargeable work once you are happy with it. We will not add charges to your bill without agreeing them with you.
Our satisfaction guarantee
We want you to be happy with the clean. If you are not satisfied with an area we cleaned, let us know within 24 hours of us finishing.
We will come back and put that area right, at no additional cleaning charge. That is what our satisfaction guarantee means: we return and re-clean what you are not happy with.
If something gets damaged
Accidents are rare, but they happen. If you think something was accidentally damaged while we were working, tell us as soon as you notice it — the sooner we hear, the easier it is to work out what happened.
We will look into it with you. Where it applies, a covered claim may be handled through our insurance process.
When we may stop or decline
Our team needs to be safe in your property. If conditions make it unsafe or unreasonable for them to work — an obvious hazard, or an animal behaving aggressively, for example — we may decide not to start, or to stop partway through.
If that happens we will talk to you about it and work out what to do next.
Recurring cleaning
If you book us on a regular schedule, you are not signing up to a long-term contract. There is no minimum number of visits and no penalty for stopping.
If you want to pause or stop your regular cleaning, just tell us.
Short-term and vacation rentals
We clean short-term and vacation rentals, and what each visit covers is agreed with you for that particular property and booking.
Because every rental runs differently, we do not make blanket promises here about turnaround times, linens or restocking. Tell us how your property operates and what you need, and we will tell you what we can do.
Commercial and office cleaning
Commercial and office cleaning is often set up differently from a home clean — different access, different hours, different scope.
For that reason, commercial work may be covered by a separate agreement between us, with its own additional terms alongside these.
Photographs
We sometimes take before-and-after photographs of our work — it helps us check quality and show what a clean achieved.
If we want to use a photograph publicly where your property could be recognised, we will ask you first. Filling in the estimate form does not give us permission to publish photographs of your home.
Who can book
You need to be at least 18 years old to book cleaning services with us.
Your privacy
What happens to the details you send us is set out in our Privacy Policy, and these terms do not change any of it. In short: we use what you send to answer you and do the work, we do not sell it, and asking for an estimate does not put you on a marketing list.
Using this website
This website is here to explain what we do and to let you ask for an estimate. We keep the information on it up to date as best we can, and we may change or update pages as our services change.
Some pages link to other companies' sites and services, such as WhatsApp or our social media profiles. We do not control those and are not responsible for what is on them.
Changes to these terms
If our terms change, we will update this page and change the date at the top. If a change is significant, we will make that clear rather than leaving you to spot it.
The terms on this page at the time you book are the ones that apply to that booking.
Questions about these terms
If anything here is unclear, or you want to check how it applies to your property, call us — it is usually a two-minute conversation.
- Phone
- (609) 464-6181
- Business Hours
- Mon–Fri · 7:00 AM–7:00 PMSaturday · 8:00 AM–5:00 PMSunday · 9:00 AM–3:00 PM